Support

We're here to help with FamWave on iOS and Android.

FamWave helps families stay organized with shared calendars, todo lists, meal plans, a family tree, and an activity feed. If something isn't working or you have a question about your account, use the contact options below.

Contact support

Submit our support form and we'll get back to you as soon as we can (usually within 2 business days):

• Support form: forms.gle/iu1Q5HcDsMewHoQ67

When you contact us, please include:

• The email address you use to sign in to FamWave
• Whether you use iOS or Android, and your app version if you know it
• A short description of the issue or question
• Screenshots if they help explain the problem

Common questions

How do I sign in?

FamWave supports Google Sign-In and email/password sign-in. Open the app, tap sign in, and choose Google or sign in with email. You must belong to at least one family before using core features.

How do I join or create a family?

After signing in, follow the prompts to create a new family or join one with an invite (for example, by scanning a QR code from a family member).

I can't see my family's calendar or lists

Confirm you are signed in with the correct account and that you are a member of the family. Try switching families if you belong to more than one. Pull to refresh or sign out and sign in again if data looks out of date.

How do I leave a family or remove my data?

To delete your account and personal data, open the app, go to Settings → Delete account, and confirm. You can also submit our support form. See our Privacy Policy for more on data retention and your choices.

Report a bug

Report technical issues via our support form.

Privacy

For information about how we collect and use data, read our Privacy Policy.